Brief Description Business Process: 3.4.3.2 Process Customer Request for Netmetering Process Type: Sub-Process Parent Process: 3.4.1.1 Manage Customer Contacts Sibling Processes: Process Customer Request for Netmetering takes place when customers contact a company to inform the utility that an energy-generating device exists . This process elaborates on how customer contacts are created and how the meter type is changed to a rollback meter that will accept negative consumption.